Legal
Terms of Service
Last updated: June 2025
1. Acceptance of Terms
By accessing our website at invonext.in or engaging Invonext ("we," "our," "us") for any service, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.
These Terms constitute a legally binding agreement between you ("Client") and Invonext, a web design and development agency registered in India.
2. Services
Invonext provides the following services:
- Website design and development
- Shopify store development
- Landing page design
- Website redesign and maintenance
- WhatsApp integration and Instagram automation setup
- Appointment booking website development
- Business email setup
The exact scope of work for each project is defined in a separate proposal, quotation, or agreement shared with the Client prior to commencement.
3. Engagement & Project Process
- Project Kickoff: Work begins after receipt of the agreed advance payment and signed acceptance of the project scope.
- Client Responsibilities: The Client agrees to provide timely content (text, images, branding assets) and feedback as required. Delays caused by the Client may impact delivery timelines.
- Revisions: Each project includes the number of revision rounds specified in the project proposal. Additional revisions beyond the agreed scope will be billed at our standard hourly rate.
- Timelines: Estimated delivery dates are provided in good faith. Invonext is not liable for delays caused by circumstances outside its reasonable control, including delays from the Client.
4. Payment Terms
- Advance Payment: A non-refundable advance (as specified in the project proposal, typically 50%) is required before project work begins.
- Final Payment: The remaining balance is due upon project completion, before the final deliverables or website go-live transfer.
- Late Payments: Invoices unpaid for more than 7 days after the due date may attract a late fee of 2% per month on the outstanding amount.
- Currency: All prices are quoted in Indian Rupees (INR) unless otherwise stated. International clients may be invoiced in USD or GBP as agreed.
- Taxes: Applicable GST or other taxes will be charged as per Indian tax laws.
5. Intellectual Property
Upon full payment of all dues, the Client receives full ownership of the final custom website design, code, and content created specifically for their project.
The following are not included in the transfer:
- Third-party themes, plugins, or stock assets (subject to their respective licenses)
- Proprietary frameworks, tools, or internal code libraries developed by Invonext
- Any work not yet paid for in full
Invonext retains the right to display completed projects in its portfolio unless the Client requests otherwise in writing.
6. Confidentiality
Both parties agree to treat as confidential any proprietary information, business data, or trade secrets shared during the project. This obligation survives termination of the agreement.
7. Cancellation & Refunds
- Client Cancellation: If the Client cancels the project after work has commenced, the advance payment is non-refundable. Any work completed beyond the advance value will be invoiced separately.
- Invonext Cancellation: If Invonext is unable to complete the project for reasons within our control, a prorated refund will be issued for work not yet performed.
- No Refunds After Delivery: Once the final website has been delivered and accepted (or after the Client has requested go-live), no refunds will be issued.
8. Warranties & Disclaimers
Invonext warrants that:
- Work will be performed with reasonable skill and care
- Deliverables will substantially conform to the agreed project scope
Invonext does not warrant:
- Specific search engine rankings or traffic volumes from any website we build
- Uptime or performance of third-party hosting platforms, plugins, or APIs
- That websites will be free from all bugs after the Client has made modifications
9. Limitation of Liability
To the maximum extent permitted by applicable law, Invonext's total liability to the Client for any claim arising from services rendered shall not exceed the total fees paid by the Client for the specific project giving rise to the claim.
Invonext is not liable for any indirect, incidental, consequential, or punitive damages, including loss of profits, data, or business opportunities.
10. Maintenance & Support
Post-launch maintenance and support are not included unless explicitly stated in the project proposal. Invonext offers separate maintenance packages — contact us for details.
Bug fixes attributable to our code (reported within 30 days of delivery) will be resolved at no additional charge. Issues caused by third-party plugins, hosting, or Client modifications are not covered.
11. Website Content & Legality
The Client is solely responsible for ensuring that all content provided for inclusion in the website (text, images, videos, trademarks) is legally owned or licensed, accurate, and compliant with applicable laws. Invonext is not liable for any legal claims arising from Client-provided content.
12. Governing Law & Dispute Resolution
These Terms are governed by the laws of India. Any disputes arising from these Terms shall first be attempted to be resolved through mutual discussion. If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra, India.
13. Amendments
Invonext reserves the right to update these Terms at any time. Updated Terms will be posted on this page with a revised "Last updated" date. Continued use of our services after changes constitutes your acceptance of the revised Terms.
14. Contact
For questions about these Terms, please contact us: