Privacy Policy

Welcome to Invonext ("we," "our," or "us"). We are a premium website design and development agency based in India. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website invonext.in or engage with our services.

By using our website or contacting us, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website.

We may collect the following types of information:

• Personal Identification Information: Name, email address, WhatsApp/phone number, business name — collected when you fill out a contact form, request a quote, or book a consultation.
• Usage Data: Browser type, IP address, pages visited, time spent on pages, and referring URLs — collected automatically via analytics tools.
• Communication Data: Messages you send us via contact forms, WhatsApp, or email.
• Cookies & Tracking Data: Small files placed on your device to improve site functionality and analyse traffic (see Section 6).

We use collected information to:

• Respond to your inquiries and provide the services you request
• Send project updates, invoices, and relevant service communications
• Improve our website and understand how visitors use it
• Prevent fraudulent activity and ensure site security
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

If you are located in the European Economic Area, our legal basis for collecting and processing your information includes:

• Consent — where you have given explicit consent (e.g., submitting a contact form)
• Contractual necessity — to fulfil a service agreement you have entered into with us
• Legitimate interests — to analyse and improve our services, prevent fraud, and communicate effectively

We may share your data with trusted third parties strictly necessary for operating our business:

• Service Providers: Hosting providers (Netlify), analytics platforms, and payment processors who are contractually obligated to protect your data.
• Communication Tools: WhatsApp (Meta) for direct messaging when you initiate contact through WhatsApp.
• Legal Requirements: When required by law, court order, or government authority.

Our website uses cookies and similar tracking technologies to:

• Remember your preferences and session settings
• Analyse site traffic and usage patterns (via analytics tools)
• Improve site performance and user experience

You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

We retain your personal information only for as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements. Contact form submissions are retained for up to 2 years. You may request deletion at any time by emailing us.

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict processing of your data
• Data portability — receive your data in a structured format
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, email us at support@invonext.in.

We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Our website may contain links to third-party websites (e.g., Instagram, WhatsApp). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before sharing any information.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us and we will promptly delete it.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website after changes constitutes acceptance of the revised policy.

For any questions, concerns, or requests regarding this Privacy Policy, please contact us: